Authoriser - branch Banking - branch Banking - service
Kotak
Authorizer
We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch. This role involves servicing walk-in customers, generating leads, cross-selling financial products, and ensuring strict compliance with regulatory and audit requirements. The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination.
Responsibilities
Service walk-in customers across all segments with professionalism and efficiency
Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and Gold
Ensure regulatory and procedural compliance across all branch operations
Coordinate and support branch audits
Deliver service excellence to enhance customer retention and cross-sell opportunities
Authorize and verify entries made by Relationship Officers (RO) and Service Officers (SO)
Review end products and clear transactions of ₹10 lakhs and above
Act as vault/key custodian and ensure secure handling of branch assets