Assistant Branch Manager-Inbound

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.

Responsibilities

Oversee day-to-day branch operations, ensuring smooth and efficient functioning.
Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
Authorize and verify system inputs for customer transactions and service requests done by subordinates.
Manage branch lobby and customer queues to enhance service delivery.
Handle cash operations, including foreign exchange (FX) and traveler's cheques (TCs), within prescribed limits.
Address and resolve customer complaints within defined turnaround times (TAT).
Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.

Job Identification 236271

Job Category Consumer Bank

Posting Date 04/08/2026, 10:10 AM

Apply Before 05/08/2026, 10:10 AM

Degree Level Bachelor's Degree

Job Schedule Full time

Locations GROUND FLOOR, MASTER PLAZA,, Hazara, Punjab, IN

Suggest a correction

Assistant Branch Manager - inbound - branch Banking - service

Kotak

Free Jobs Digest

NoDegree