Grade: M5/M6 | Location: Kerala
ASM will be responsible for managing entire Kerala business.
Evolve & operationalize sales plan to achieve volume, SoH and market share targets.
Monitoring market & competition, identifying & quantifying new markets/channels for growth.
Channel Management: Assessment, appointment and performance management of distributors to drive growth in volumes and SoH.
Provide an environment full of energy, excitement, fairness & opportunities to team members to help them grow and develop, in line with the Kotak DNA.
Maintain high caliber customer service – own the NPS for the region.
Ensure timely execution & disposal of quality proposals by down the lines Relationship managers/ Location Sales Managers.
Drive functional synergies amongst various functions of Business, Credit, Technical, Legal, Ops & Collections.
Performance Review: Conduct weekly/monthly/quarterly review of individual / Cluster performance and take corrective actions.
Marketing Initiatives: Develop and implement effective marketing activities to improve revenue by enhancing customer experience/retention.
Minimum 10-12 years of experience in Sales management.
Experience in Mortgage preferred.
Assertive and passionate individual with a natural flair for sales/Business.
High drive for results, strong work ethic, relationship management and negotiation skills.
Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role.
Applications can be made for roles in same level or one level above.