Field Service Technician - Production Printer Specialist

Field Service Technician

Are you looking to build a career within the print industry for a global company with a great culture that will invest in your ongoing training and development?

Konica Minolta is innovative, robust, and continually evolving. From printing, scanning, and copying to cloud storage, industrial print, wide format, and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are looking to fill a Field Service Technician position to join our South East Print Production team, providing outstanding service and support to support our valuable customer base.

The successful candidate will be responsible for the installation and support of Colour and B&W print production equipment and ancillary products with associated software & service solutions.

Working as part of the VIC Service Team, you will ensure customer satisfaction through on-site Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the Service Delivery Manager.

As part of your role, you will receive practical benefits including a company-provided vehicle, mobile phone, and other tools necessary to help you succeed on the job and stay connected with your team.

Previous experience in the Print Production industry is highly desirable and will be looked upon favourably, although not essential for the right candidate in a similar industry looking to start their career in a hands-on technical role with fantastic learning and development opportunities.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

Ideal Candidate

We are seeking a technically skilled and customer-focused individual to support our production print customers. The ideal candidate will bring:

• Experience working with high-volume production printers, digital presses, or similar equipment (Konica Minolta, Ricoh, Fuji, Canon, etc.)
• Strong problem-solving ability with a proactive, solutions-focused mindset
• A solid understanding of print workflows, colour quality, and finishing processes
• Excellent communication and interpersonal skills, with the ability to engage confidently with both technical and non-technical stakeholders
• The ability to work independently, while maintaining strong team communication and a transparent approach to workload
• A genuine commitment to continuous learning and technical development