Technical Support Engineer

Technical Support Engineer – Elevators

Understand and adapt customer requirements in accordance with technical regulations

Provide technical consultation to architects and contractors, and liaise with the factory or relevant internal units when needed to resolve complex technical matters

Provide end-to-end technical support for new construction and modernization projects, from bidding and on-site measurements to final installation

Prepare elevator equipment production plans, inspect technical details, and track project-related costs

Conduct on-site surveys in close cooperation with co-designers, based on the needs identified by the sales team, to ensure technically sound and customer-aligned solutions

Prepare project and final plans in coordination with co-designers and builders, ensuring alignment with technical requirements and project timelines

Conclude and monitor planning contracts

BSc degree in a construction-related field (e.g., Mechanical Engineering, Electrical Engineering)

Ability to read and prepare technical drawings

Solid understanding of the construction industry, including authority processes, builder/investor needs, and relevant regulations

Excellent communication and interpersonal skills

Proactive approach to problem-solving and collaboration

Proficiency in English (spoken and written)

Hands-on, proactive mindset with a drive to deliver results

Strong organizational skills and attention to detail

Positive, can-do attitude and a drive to win

Experience working in an international and multicultural environment is an asset

Holding a valid license to approve technical documentation for building projects (e.g., Licensed Elevator Design Engineer) is considered an advantage

A permanent, full-time position in a globally recognized and innovative company

Smartphone and laptop provided for both work and personal use

Opportunities for career development, local and international training, and access to KONE's global expertise

A friendly, professional, and supportive local team culture

Competitive salary aligned with local market conditions