Technical Field Support

Technical Field Support Specialist

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

Our work will take you in different directions.

We are looking for a Technical Field Support Specialist to join our Support Team based in Gold Coast, VIC.

What will you be doing?

• Provide remote or on-site technical support for installation of modernisation and construction products
• Provide technical support to ensure customer specification requirements
• Train local employees during site visits and/or deliver scheduled training sessions
• Create quality reports after site visits and list issues which require corrective action
• Tune and test modernisation and new install products including destination

What are we looking for?

• Elevator industry experience
• Expert technical understanding of product and service solutions that meet customer expectations
• Safety conscious and selects environmentally sustainable solutions when possible

What do we offer?

• Enjoy career progression opportunities within a global organisation
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
• Grow with comprehensive learning and development programs covering a wide range of professional skills

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.