Teamleiter Customer Service & Administration (m/w/d)

Teamleiter (M/W/D) Customer Service & Administration

KONE is a worldwide leading company in the manufacturing and maintenance of elevators, escalators, and automated doors with over 60,000 employees. Known for our innovative and sustainable solutions, we offer a Finnish-Nordic working culture that values teamwork and diversity.

As a member of KONE, you will be part of a committed team that prioritizes safety, quality, and its colleagues. We are looking for you as a Team Leader (M/W/D) Customer Service & Administration in our central office in Hannover.

You are the right person for us if the following things are as important to you as they are to us:

• Compensation: 35h-week according to IG Metall including holiday and vacation money as well as other bonuses, regular salary increases, and 30 vacation days. Additional free days are possible with our flextime policy.
• Workplaces: Flexible working hours with the possibility of working from home.
• Training: Intensive and thorough by experienced colleagues.
• Training offer: Diverse in our own KONE Academy.
• Valuable working environment: Mutual support, team meetings, and a coffee with colleagues are part of our culture.
• Additional benefits: e.g., free accident insurance, also in private surroundings, business bike, family service, and much more.

Your tasks with us: responsible and versatile

• You are responsible for a competent team of employees and lead them professionally and disciplinarily.
• You take measures for quality assurance.
• You are part of the personnel selection, the training, and ensure the necessary qualification of the employees.
• You coordinate the customer requirements and their processing in the team.
• You coordinate the deployment planning of the employees.
• You ensure the communication between different specialist departments and regions.
• You ensure the process compliance and increase the productivity.
• You develop your area of responsibility further.

What you bring with you: inspiration and leadership experience

• Completed training with a further qualification at a vocational school (e.g., business administrator) or a comparable degree.
• Relevant work experience, especially in the management of employees.
• Secure handling of the MS-Office products as well as SAP and Salesforce.
• Very good German and good English language skills.
• High sense of responsibility and team capability.
• Persuasion and conviction as well as communication skills.
• Willingness to change and organizational talent.

Contact us for your dream job!

Are you looking for an interesting, varied, and well-paid job with a future? Then help us make the world of tomorrow sustainable, innovative, and accessible!

Press the elevator button for your professional future and we will make sure you do not get stuck. If something does not work as you imagined, helpful colleagues are always there to support you.

We look forward to your application!

For questions, we are available by email in advance: jobs.germany@kone.com

KONE GmbH Elevators, Escalators, and Automated Doors Frau Aileen Koenig

Vahrenwalder Str. 317 30179 Hannover