Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey & Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE is seeking a dynamic and enthusiastic Service Engineer to join our Abu Dhabi office. This role involves planning, managing, and overseeing the contracted scope of work, with responsibility for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget.
The successful candidate will be responsible for planning, managing, and controlling field service operations in their area in accordance with service contract requirements, company policies, and KONE processes.
The Service Engineer will also be the primary point of contact for all technical or operational issues raised by customers and will be responsible for the costs of maintenance field operations (callouts, service repairs, planned maintenance), as well as for the revenue generated from callout and service repair sales.
A service mindset is an outlook that focuses on creating customer trust, value, and loyalty, and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.
Responsibilities
Are you the one?
Education: Bachelor's degree in engineering.
Experience: Minimum of 1 year of field experience in Elevators, Facility Management (FM), Automatic Doors, or related Operations & Maintenance industries.
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Personal Attributes:
Additional Preferences: