Sales Consultant - Central Quote Desk

Sales Consultant

Great benefits and remuneration

Work with industry-leading products and technology

Join a global organization with a strong focus on training, safety, and quality

At KONE, we bring buildings to life

Look around and you'll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

Our work will take you in different directions.

Our Central Quote Desk is responsible for providing quotes for maintenance and services activities for our Doors customers nationally. This includes repairs, upgrades, and full replacements of doors.

We currently have an exciting opportunity for a Sales Consultant to join our Central Quote Desk. This person will be the link between site teams and customers, crafting clear, competitive quotes for maintenance, upgrades, and full door replacements. Based in Gold Coast or Brisbane office, you'll shape customer outcomes and help deliver safe and reliable door solutions nationwide.

What will you be doing?

• Receive and qualify leads originating from technicians, supervisors, and branch managers, converting them into quotations for repair, maintenance, or full replacement solutions.
• Collect and confirm required technical details or escalate to technical sales support as needed.
• Support smooth handover to operations with complete and accurate information.
• Manage opportunities funnel from national and regional customers, ensuring timely follow-up and progression.
• Contact new and existing customers generated from marketing campaigns, programs, and inbound inquiries.
• Ensure customer satisfaction by answering/escalating questions that may arise.
• Maintain clear and detailed customer data.
• Support collection activities by reinforcing payment terms when required.

What are we looking for?

• A can-do attitude and someone who is passionate about delivering tailored solutions to our customers.
• Technical aptitude, with the ability to learn and understand our range of product offerings.
• Experience using a CRM-Salesforce desired.
• Excellent communication, presentation, and negotiation skills.
• Self-motivated with the ability to work as part of a team or autonomously with the ability to make this role their own.
• A willingness to learn new technical skills.

There's so much more to KONE than you may realize.

• Enjoy career progression opportunities within a global organization.
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
• Grow with comprehensive learning and development programs covering a wide range of professional skills.

A job at KONE is the start of an experience like no other. You'll find a bunch of passionate "Sales Oriented and Customer Focused professionals", and maybe even become one yourself!

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.