Operations Engineer, Mobile Device Management

Operations Engineer, Mobile Device Management

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable.

Are you ready to make your next career move to join our team as our Operations Engineer, Mobile Device Management for KONE Americas in Mexico City, MX or Torreon, MX?

Do you enjoy designing, configuring, and managing MDM platforms (e.g., Intune, Air Watch. etc)? Does collaborating with teams and security to ensure device compliance motivate you? Do you thrive in areas where you handle device enrollment and lifecycle management for iOS, Android devices? Are you skillful with technological tools such as Microsoft Intune, Android Enterprise, and related MDM technologies? Do you have strong communication, leadership, and problem-solving skills?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location of position: Mexico City, MX or Torreon, MX

As our Operations Engineer, Mobile Device Management, you will be responsible for KONE’s Mobile Device Management platforms that help secure and support the mobile devices and mobile applications used by KONE employees both in the office and frontlines. Responsibilities are focused on governance, stakeholder communication and leading the development of our Mobile Device Management platforms.

You will bring 4+ years of progressive and successful experience in MDM administration and support to KONE. You will use the knowledge gained through your bachelor’s degree in computer science or a related field.

Other hiring requirements:

• Bachelor’s degree in computer science or a related field.
• 4 to 6 years of experience in MDM administration and support.
• Hands on experience of Microsoft Intune / Endpoint Manager.
• Experience with Android Enterprise, iOS/iPadOS management.
• Knowledge of Samsung Knox, Zero-touch enrollment.
• Good understanding of conditional access, MFA, and mobile security principles.
• Strong analytical and problem-solving skills.
• Effective communicator, with ability to work with cross functional teams.
• Experience in global deployments.
• Experience in international environment and creating own solutions.
• Familiarity with Microsoft and Samsung Knox licensing terms and inclusions.
• MUST be bilingual with English and Spanish.

Preferred (but not required) Skills:

• Microsoft Certification (e.g., MD-102, SC-300)
• Experience with PowerShell scripting for automation.
• Experience in Microsoft Defender for Endpoint.
• Knowledge of compliance regulations

At KONE, we foster an innovative and collaborative culture, valuing each individual’s contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We’re proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation:

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation
• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Opportunities to learn and grow
• Well-being Program
• Major and Minor Medical Plans, Dental and Vision
• Employee Family Assistance Program (EFAP)
• Paid Time Off & Holidays
• Paid Medical, Personal, Maternity, Paternity, Adoption and Bereavement Leave
• Company Paid Life Insurance and Funeral Benefits
• Optional Benefits paid for by the Employee

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams!*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.