NBS Sales Officer - Junior

Demand And Customer Relationship Management

Create demand and customer relationship management by proactively engaging with customers and influencers, creating and building relationships in early phases of the customer journey and discovering customer needs using consultative/value selling methods. Receive certain leads from sales specialists and marketing and conduct proactive screening of the market and our own customer base using KONE analysis tools. Meet customers up to their management level with local sales teams and articulate the value KONE can bring to their projects and how KONE's solutions help customers differentiate and be successful. Maximize KONE's hit-rate and profit margin by constantly seeking opportunities to accelerate sales of new solutions and services. With early influencing, increase the number of projects with KONE spec in RFQs. Create and implement an actionable sales ramp-up plan for the solutions in focus and provide timely and accurate reporting. Seek to understand customer needs holistically, consult customers, and co-create the best fit People Flow solutions.

Collaborate with the Sales Team and Customer Solutions Engineering (CSE) Team on medium and large complexity projects or when digital solutions (e.g., API, Residential Flow) are included. Gather and document relevant information about the market and competitors from the field. Ensure clear project handover to salespeople according to Global/FL policy to close the deals. Support the Sales Team in tendering and negotiations as needed. Keep the local salespeople and project managers up to date on early engagement sales activities and progress.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us, and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life.