KBS Process Specialist With English (KONE Business Services)

Process Specialist With English

Our Bratislava based Sell to Cash team is looking for a Process Specialist with English to support KONE branches.

KBS Process Specialist

Are you curious by nature, energized by solving complex problems, and passionate about making things work better? At KBS, we're looking for a Process Specialist with English who's eager to grow, collaborate across teams, and help simplify processes that keep us moving forward.

In this role, you'll dive into the details of how we work today, spot opportunities to improve tomorrow, and bring clarity to complexity — whether you're supporting day-to-day operations, driving improvements, or supporting strategic projects that bring value to our customers.

What You'll Do

• Manage both standard and complex tasks with ownership and care
• Act as a subject matter expert and provide guidance through mentoring and knowledge sharing, and build expertise across teams
• Collaborate across teams and countries to support harmonized, customer-focused solutions
• Identify areas for automation and smarter ways of working applying Lean and Lean UX methodology, and challenge existing ways of working to drive better outcomes
• Be confident in challenging the status quo and speaking up with ideas for improvement
• Translate complex or process related topics into clear messages for different audiences
• Support strategic projects across all phases to ensure successful implementation
• Contribute to a positive, respectful, and inclusive team culture

What You Bring

• Problem-solving mindset and a strong interest in continuous improvement
• Analytical mindset and skilled in working with large and unstructured datasets in Excel to organize, analyze, and extract meaningful insights
• Understanding of automation concepts, Lean and Lean UX principles
• Skilled in preparing and delivering clear, engaging presentations across various audiences
• Works effectively in ambiguous situations with an end-to-end mindset
• Relationship-building and stakeholder management skills across teams and functions
• Clear and confident communication skills in English across audiences and levels, other European language is nice to have
• A collaborative spirit — someone who shares, listens, and helps the teams grow

Some of our many benefits include:

• Opportunities to learn and grow
• Language courses contribution
• Yearly performance bonus
• Performance Awards
• Extra vacation days
• Team events
• Multisport card
• Hybrid way of work

Salary From 1 900 EUR/month; Our final offer will be based on your experience and qualifications