Intern, Service Operations (start By Aug 2026)

Service Intern

Location: Johor Bahru

Period of Internship: Aug 2026- Jan 2027

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

About the Role:

As a Service Intern, you will support KONE's Service team in ensuring smooth daily operations for elevator and escalator services. You will gain hands-on exposure to service coordination and operational support, working closely with technicians, supervisors, and the service office team. This role is ideal for students who want real business exposure in engineering, operations, or technical services.

Key Responsibilities

• Support daily service operations and administrative tasks
• Assist the team in tracking service jobs, maintenance schedules, and reports
• Help prepare simple reports, data updates, and documentation
• Coordinate with the service team on job status, follow-ups, and updates
• Support basic customer and internal queries related to service operations
• Participate in continuous improvement activities as assigned by the team
• Learn KONE's service processes, safety practices, and quality standards

Requirements

• Currently pursuing a Diploma in Engineering (Mechanical / Electrical/ Facility Management (open to related fields)
• Able to commit to full-time internship (minimum 5–6 months, subject to school requirement)
• Good communication skills and willingness to learn
• Detail-oriented and able to follow instructions
• Must be based in or able to commute to Johor Bahru

What You Will Gain

• Hands-on experience in Service Operations within a multinational company
• Exposure to elevator & escalator service lifecycle
• Opportunity to work with experienced service professionals
• A structured internship with real responsibilities, not just shadowing
• Strong foundation for a future career in engineering or operations
• At KONE, safety comes first. You will be trained on KONE's safety standards and expected to follow all safety guidelines during your internship.