Account Manager

Account Manager

At KONE, we bring buildings to life. We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

Our work will take you in different directions.

We are seeking a dynamic Account Manager for our Newcastle business. You will be in an autonomous position, driving the sales growth for the Service business within the region. You will also be responsible for managing and maintaining the excellent service for our existing accounts and developing stronger partnerships. This role will require wider travel every couple of months to around NSW/QLD border visiting several towns in between.

Your success in the role will ultimately be measured by the loyalty of the customers you are accountable for, maximizing revenue and growing our customer base across the region.

What will you be doing?

• Develop and maintain strong relationships with key accounts.
• Understand customer needs and provide tailored solutions.
• Monitor account performance and identifying opportunities to add value and grow existing accounts
• Collaborate with internal teams to ensure seamless service delivery.
• Prepare and present regular reports on account status and performance.
• Negotiate contracts and agreements to maximize profit.
• Stay updated on industry trends and competitor activities.

Are you the one?

• 5 years experience in a similar role, with proven success in account management, sales management or business development role
• Lift Industry experience is desirable but not essential
• Experience working strata managers and facilities managers or technical sales preferred
• Ability to communicate effectively with key stakeholders across all levels
• Proactive sales approach & customer focus
• Excellent communication, presentation and negotiation skills
• Experienced in reporting and must have an analytical mindset

There's so much more to KONE than you may realise.

• Enjoy career progression opportunities within a global organisation
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
• Novated Leasing, ability to purchase leave, extra super, annual bonus and a car space
• Grow with comprehensive learning and development programs covering a wide range of professional skills

A job at KONE is the start of an experience like no other. You'll find a bunch of passionate "lifties", and maybe even become one yourself!

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.