Service Engineer

Service Technician

The Komax Group is a pioneer and market leader in the field of automated wire processing. As a globally active Swiss company, we develop and manufacture serial production machines, customer-specific systems, quality assurance modules, test systems, networking solutions, and services for various industries. The Komax Group has more than 50 companies with 3500 employees across five continents and a worldwide sales and service network.

For our locations in India, we are looking for an experienced personality as Senior/Service Engineer.

Your remit

• To work earnestly to provide service support to customers to achieve customer delight and profitability for the company.
• To carry out machine installations and commissioning.
• To train customers, operators, and engineers regarding operation, preventive maintenance, etc.
• Planned/broken down maintenance of machines under warranty as well as under AMC.
• Follow up from time to time for payments and spare parts orders with customers.
• To maintain customer service records/files, etc.
• To carry out machine demonstration at customer end/demo room/exhibitions, etc.
• Timely submission of reports as desired by seniors.

Your profile

• Graduate in Engineering.
• 2-8 years' experience in a similar role.
• Good working experience on CNC machines, preferably in the wire harness manufacturing field.
• Should possess good communication skills.
• High level of customer orientation, resilience, and teamwork.