Mortgage Loan Servicer II

Mortgage Loan Servicer II

Advance Your Career as a Mortgage Loan Servicer II at Kohler Credit Union

Location: Sheboygan, WI with hybrid work flexibility after the initial training period

Ready to take your mortgage servicing expertise to the next level? At Kohler Credit Union, we're committed to creating financial solutions that truly improve the lives of our members-and we're looking for a talented Mortgage Loan Servicer II to join our team. This is an onsite role that combines precision, problem-solving, and member-focused service in a collaborative and dynamic environment.

We're offering competitive pay between $24 and $29 per hour, along with an outstanding benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, life insurance, paid time off, a pension plan, and additional perks like health savings and flexible spending accounts. Here, your contributions matter-and your growth matters just as much.

What You'll Be Doing

As a Mortgage Loan Servicer II, you'll ensure that our members experience exceptional service throughout the life of their mortgage. Your day-to-day responsibilities will include:

• Managing assigned mortgage loan portfolios with accuracy and care.
• Handling member inquiries related to payoffs, taxes, and insurance.
• Performing annual escrow analyses and overseeing lien perfection and compliance releases.
• Coordinating with IT teams for rate changes and system updates.
• Conducting audits and reconciling the General Ledger to ensure compliance and precision.
• Leading as a subject matter expert, mentoring team members, and driving process improvements for greater efficiency.

This role gives you the opportunity to make a direct impact on our members' financial journeys while supporting internal teams with your expertise.

What We're Looking For

The ideal candidate brings:

• Experience: 4-6 years of mortgage servicing or processing experience, with a preference for servicing secondary mortgages.
• Compliance Knowledge: Solid understanding of regulatory guidelines and internal controls.
• Attention to Detail: Ability to manage multiple priorities while maintaining accuracy and meeting deadlines.
• Collaboration Skills: Comfort working independently and in partnership with teams across departments.

If you're detail-oriented, proactive, and passionate about delivering exceptional member service, this is your opportunity to shine in a supportive and growth-oriented environment.

Apply Today and Join a Team That Puts Members-and Employees-First! Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.