Mortgage Loan Servicer I

Mortgage Loan Servicer I

Grow your financial services career while making a real impact. Ready to elevate your career in the mortgage industry? Kohler Credit Union is seeking a Mortgage Loan Servicer I to manage and support a dynamic mortgage portfolio while delivering exceptional service to our members. You'll play a key role in ensuring loan accuracy, staying compliant with policies and regulations, and making a real impact on the homeownership journey. If you have 2-4 years of mortgage servicing or processing experience and are looking for a role where your skills truly matter, this is your next career move.

Why You'll Love KCU: At Kohler Credit Union, we take care of our team just like we take care of our members. We offer more than a job - we offer a career with competitive pay $18-$21/hr, medical, dental, and vision coverage, a 401(k) match, life insurance, and tuition assistance. On top of that, you'll enjoy flexible schedules, generous PTO, professional growth opportunities, and a workplace culture that's all about inclusion, collaboration, and support. Come grow with us!

The Role: In this role, you'll be responsible for servicing an assigned mortgage servicing portfolio by ensuring the accuracy of all loan-related activities. You'll deliver exceptional member service while maintaining strict compliance with credit union policies, state and federal regulations, and investor guidelines. Your attention to detail and commitment to accuracy will help ensure a positive member experience and the smooth management of our mortgage servicing operations.

Key Responsibilities:

• Deliver exceptional service by addressing member and staff inquiries related to mortgage loans, including payoffs, insurance, and tax payments.
• Manage and monitor the assigned mortgage servicing portfolio, performing necessary loan maintenance, reporting, and documentation updates.
• Collaborate with the Accounting Department to reconcile General Ledgers and ensure the accuracy of loan-related transactions.
• Review and complete subordination and modification requests, and assist with annual escrow analysis and disbursements to ensure compliance with regulatory and investor guidelines.
• Oversee lien perfection and release processes to maintain legal and financial compliance.
• Disseminate updates from AllRegs and ensure internal procedures align with current regulations and best practices.
• Stay informed of credit union policies and applicable State and Federal regulations, participating in ongoing training to remain current.
• Perform other duties as needed to support the credit union's goals and objectives.

What You'll Need to Be Qualified:

• High school diploma or equivalent required
• 2-4 years of experience in mortgage servicing or processing required

Apply Now! Join Kohler Credit Union as a Mortgage Loan Servicer I and take your career to the next level. Apply now and become part of a team that values growth, collaboration, and helping members achieve their homeownership dreams! Applicants must be legally authorized to work in the U.S. without current or future visa sponsorship.