Human Resources Operations Manager

Human Resources Operations Manager

Collaborate with plant and department leaders to understand business strategies and translate them into effective HR strategies. Deliver tailored HR solutions that support organizational goals and drive business performance.

Ensure site compliance with all applicable labor and employment laws as well as Corporate Social Responsibility (CSR) requirements, including Responsible Business Alliance (RBA) standards. Lead audits, verifications, and reporting activities with Federal labor authorities such as STPS, IMSS, and INM.

Work with the Payroll team to guarantee accurate, timely, and compliant payroll processing, minimizing company exposure and avoiding unnecessary administrative costs.

Lead ongoing HR function improvements, change management, and digital transformation initiatives in collaboration with the HR Solutions team to enhance service delivery and operational efficiency.

Coordinate with Employee Relations and Compliance teams to proactively address and resolve workplace issues including grievances, disciplinary actions, and investigations, ensuring fair and consistent application of policies. Follows up with legal counsel labor lawsuits and conciliations strategies.

Maintain productive relationships with union representatives and manage the annual Collective Bargaining Agreement (CBA) negotiations to foster positive labor relations.

Oversee accurate tracking and reporting through Time & Attendance and myHR systems. Lead special projects such as implementing new Time & Attendance systems and other HRIS enhancements to improve data accuracy and operational effectiveness.

Develop and execute clear, consistent employee communication strategies to ensure transparency and engagement across the organization.

Provide support for employee relocations and mobility needs, ensuring smooth transitions and compliance with internal policies.

Utilize HR data analytics to provide insights that support strategic business decisions and continuous improvement.

Build strong, collaborative relationships with leverage capability teams across Mexico, North America, and global locations to share best practices and drive HR excellence.