Knak is a mission-driven company. Empowering people to be creative. That's why Knak exists. We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.
We're looking for someone who's excited to shape how Knak shows up in the inbox - building a new B2B newsletter and owning the entire email channel, from strategy to nurture.
As Head of Email Marketing, you'll build Knak's flagship newsletter from the ground up: defining its voice, format, and creative direction, then owning it end to end - from writing and curation, to design, to performance optimization.
But this role is more than just a newsletter. You'll also architect Knak's pre-customer lifecycle campaigns (welcome, nurture, re-engagement, product education), making sure our prospects and customers experience thoughtful, high-performing journeys. And you'll partner closely with our Head of Brand & Content to turn your insights and experiments into stories that fuel Knak's broader content engine.
This is a hands-on role for someone who loves to write, curate, and experiment - but also wants to shape how a fast-growing SaaS brand shows up in the inbox.
If you've ever wanted to create a newsletter that becomes a must-read for an entire industry - while also shaping the strategy behind it - this is your role.
At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers. We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa's Best Places to Work 2024! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.
If this sounds like something you're looking for, then we'd love to hear from you! If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact culture@knak.com.