Field Service Technician

Field Service Technician

Join Dematic - A Global leader in Automation & Robotics! At Dematic, we don't just offer jobs - we offer careers that move with you! • Join a global leader at the forefront of automation, logistics & material handling • Showcase your Industrial Electrical skills and Mechanical aptitude across key customer sites • Full-time Field Service role - based across our customer sites throughout New Zealand

Perks & Benefits

Field based role with - Tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer

On the job training and certification in Working at Heights + Heights Rescue

Special onboarding, shadowing and mentoring

Fitness Passport - Discounted gym & pool access for you and your family

Exclusive health cover via Medibank - 9% discount on corporate health plans designed to fit every lifestyle, life stage and budget

Employee Referral Bonus - Earn extra $$ when you bring great talent onboard

Novated Leasing & Salary Sacrificing Options

Learning & Development - Study support and professional courses

Corporate Discounts - On IT products and car rentals

Paid Parental Leave + Purchase Leave Options

Free Annual Flu Vaccination

Why Join Us?

As a Field Service Technician, you'll work with world-class solutions across large distribution centres, warehouses, and manufacturing operations.

You'll thrive on troubleshooting and servicing mechanical equipment, supported by a team that generously shares their expertise-empowering you to become a true hero of industrial maintenance.

Because you have proven ability to troubleshoot and resolve mechanical and electrical faults on high-tech material handling equipment including Automation (Conveyors), wrapping machines and AGVs

Natural passion for delivering exceptional service

General PLC experience in Siemens S7 and SCADA preferred but not mandatory (training will be provided)

Compliance with OH&S requirements to maintain a safe workplace for yourself & your coworkers

Be able to make decisions and work independently

Career Development - We offer a clear path for growth and upskilling

Would you like to join a global powerhouse in automation and robotics that genuinely supports your career growth and long-term success?

Job Security - With an average tenure of 8-10 years, our team stays for a reason - we look after our people.

Variety in Your Role - This hands-on role involves both electrical and mechanical maintenance and troubleshooting.

Team Culture & Safety - Be part of a supportive, safety-first environment with a strong sense of team.

Tasks and Qualifications:

What We're Looking For:

Electrical: Full NZ Unrestricted Electrical License (MUST have)

Mechanical: Mechanical maintenance experience is highly regarded

The position will require participation in:

Monday to Friday day shift

One or two Saturdays per month at overtime rates

On-call paid roster (for 7 days / every 4 weeks) – (including penalties)

Solid mechanical aptitude with previous maintenance experience

As a Field Service technician, you will be first respondent to breakdown notifications when on call

Safety first attitude

Experience with general PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

Strong communication skills with customers and internal stakeholders

Be able to work independently, making confident decisions, and driving results

Develop and maintain effective on-going relationships with key customers and teams

Why Dematic? With over 200 years of innovation, over 11,000 employees worldwide and over 800 employees in Australia and New Zealand, Dematic is a trusted global leader in intelligent automated solutions. We're shaping the future of logistics, manufacturing, and warehousing - and you could be a part of it. What Makes Dematic a Great Place to Work? Employee Engagement at 80% - We listen, we act, and we care Average tenure is 8-10 years, with 12% internal promotions and transfers annually because we actively invest in developing our people - We grow from within 30% of New Hires Are Referrals - Our people love it here and bring their friends

How to Apply Ready to make a move? Click 'Apply' and submit your resume and cover letter. (PLEASE NOTE: Applications will be reviewed from 5th January 2026) Shortlisted applicants will be contacted and may be required to complete a police check and pre-employment medical, including drug and alcohol testing. Note: New Zealand working rights are essential for this role.