Field Service Technician – Automated Guided Vehicle

Forklift Field Service Technician

Take your forklift mechanical and electrical skills to the next level with this rare opportunity in Mobile Automation!

We are currently looking for a Forklift Field Service Technician with Forklift mechanical and electrical experience. This is an exciting opportunity to launch your career in the automation material handling industry! You will join our Mobile Automation team based in the Brisbane, Acacia Ridge office (customers across Queensland) and through our expert training you will have the opportunity to build a career while working on some of the world's most advanced robotic forklifts.

This is a field service position, so you will be working at our customer sites across Brisbane, with occasional interstate and national travel.

Typical Hours of Work: Monday to Friday 08:00am – 4:00pm

Opportunities for overtime: occasional weekend or overtime work

You will travel to customer sites locally across Brisbane (and occasionally interstate) and be responsible for:

• Calibration and set-up of sensors, scanners and automation equipment (training provided)
• Diagnosing and troubleshooting software and hardware issues on-site
• Servicing and repairs on various sizes and models of AGV forklifts
• Non-specialised mechanical repairs
• Mast regreasing and chain replacement
• Wheel bearing service and replacement
• Diagnosing and replacing power and control fuses
• Drive and load wheel replacement

Mechanical / Electrical forklift technician background is required

Hydraulics and/or pneumatics experience is desirable

High quality customer service and communication skills

Be a champion of health and safety compliance

Strong problem-solving abilities and solutions focused

Be a team-player and enjoy helping others

Current driver's license

Tools of trade: including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer.

Fitness Passport – Enjoy discounted access to gyms, pools, and fitness facilities nationwide for you and your family, making it easier and more affordable to stay active

Exclusive health cover via Medibank – 9% discount on corporate health plans designed to fit every lifestyle, life stage, and budget

Exceptional onboarding, shadowing and mentoring

Local and national travel

Progressive and innovative global company experiencing high growth

Career Development and Global Opportunities

Competitive salary, with salary packaging and novated leasing available

Corporate discounts on car rentals and IT products/accessories

Paid Parental Leave + super: 12 weeks for primary carer/2 weeks secondary

Purchase Leave

Study Assistance

Social Club

Employee Referral Bonus Programme

This is an exciting time to join Dematic. We are proud to partner with some of the most innovative companies in the world to design, build, implement, and support automated system solutions for warehouses, distribution centres, and production facilities. We live on the cutting edge of technology and industry and are a global leader with 11,000 employees worldwide and over 700 employees in Australia and New Zealand. Some of our largest customers are household names in grocery, pharmaceutical, and parcel delivery, and in the e-commerce online shopping businesses.

Employee engagement is high at 80% in our recent employee survey

Average tenure is 8 years, with 12% internal promotions and transfers annually because we actively invest in developing our people.

A staggering 30% of all new hires are referrals, as our people know it's a great place to work and recommend it to others

Dematic is committed to proving equal employment opportunity in all areas of employment including recruitment, selection, promotion, training etc. and in accordance with federal and state legislation, Dematic Pty Ltd (Dematic or the Company) promotes a workplace free from discrimination and harassment.