Field Service Engineer

Field Service Engineer / Técnico De Exterior

This is your opportunity to develop your career in a solid technological company with international projection and constant expansion, where everything is possible. Are you ready to grow your career with us?

We offer:

• Retribution according to merit and skills.
• Stable incorporation in a company leader in its sector.
• Private mutual.
• Flexible remuneration.
• You will join a pleasant working environment with a committed team, where our values are integrity, collaboration, courage, and excellence.
• Company vehicle.

Tasks and Qualifications:

Mission: Perform the assembly and maintenance of machinery, performing operations of: preventive maintenance, corrective (warnings and repairs), safety checks, start-up and delivery of machines to customers, etc. Also provides technical and commercial advice to the customer, in the technical assistances that it performs.

Main functions and responsibilities:

• Execution of technical service works
• Perform preventive maintenance applying the check-list established in KION for each machine model.
• Perform warnings of breakdowns and repairs, identifying deficiencies and notifying the customer, its direct repair or well through the approval of a previous budget.
• Supply spare parts. Identify the need for spare parts in the machine and manage its replacement.
• Perform safety tests on machines, in accordance with the legal technical prescriptions.
• Mount the new machines, carry out the start-up and deliver the machine to the customer.
• Elaborate the repair budgets of machines and supply of spare parts, in accordance with the guidelines established in the organization.

Commercial attention – Customers.

• Advise the customer on everything related to the machine and the service: technical issues, spare parts, recommended and necessary repairs, etc.
• Be a proactive person in the identification of sales opportunities of: services, spare parts, new machines and improvements in existing machines, informing the customer and notifying their Technical Advisor and/or Area Manager.

Generation of technical assistance bulletins (BM).

• Elaborate the bulletins in accordance with the Organization's guidelines as to: daily transmission, customer signature, coding of the type of assistance, identification of the spare parts used, etc.

Management, custody and care of the technical means and material assigned.

• Correct use and care of: workshop vehicle, notebook, telephone, tools, utensils and inventory of spare parts and in general of all the assigned material.

Training, knowledge & Experience:

• Medium or higher professional training module (Mechatronics or similar) or experience in the sector as a maintenance technician / repairs, of at least 1 year.
• Non-regulated training / Languages/Specific knowledge:
• Product courses (new machines).
• Courses on work procedure, preventive and corrective maintenance, of Machines.
• Knowledge of MS Office.
• Training in Prevention of Labor Risks of metal (20h face-to-face)
• English – basic / medium level.

Competencies & skills:

• Communication skills.
• Ability to work autonomously.
• Capacity for continuous learning and updating of technical knowledge.
• Teamwork and coordination with other departments.
• Responsibility and commitment to doing the job well.