Field Service Engineer

Job Opportunity At Linde Material Handling

Linde Material Handling is among the world leaders in the manufacturing of forklifts, indoor vehicles, and high-performance solutions for intralogistics. Since 2006, Linde has been part of the KION Group. We operate in more than 100 countries worldwide and have around 13,000 people working for the brand. A network of more than 8,500 service technicians ensures the maximum availability of Linde forklifts and solutions, based on its global logistics network. We are built on a solid foundation through the delivery of expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment of our team members. Our values are: integrity, collaboration, courage, and excellence. You will work in a successful global company in an international environment. Are you ready for a new challenge? Then, you might be the one we are looking for!

About the company: We are a socially responsible company that offers equal employment opportunities, promotes diversity, and respects differences in our company. We do not tolerate any form of discrimination, harassment, or aggression, verbal or physical, direct or indirect, against the person or material objects.

We offer:

• Compensation according to skills and abilities.
• Stable incorporation in a leading company in its sector.
• Work schedule from Monday to Friday in the afternoon.
• Private health insurance.
• Flexible compensation.
• You will be incorporated in a pleasant work environment with a committed team, where our values are integrity, collaboration, courage, and excellence.

Tasks And Qualifications:

Mission:

Perform the assembly and maintenance of machinery, performing operations of: preventive maintenance, corrective (warnings and repairs), safety inspections, start-up and delivery of machines to customers, etc. Also provides technical and commercial advice to the customer in the technical assistances it performs.

Main Functions And Responsibilities:

Execution of Technical Service Works:

• Perform preventive maintenance applying the check-lists established in KION for each machine model.
• Perform warnings of breakdowns and repairs, identifying deficiencies and notifying the customer, their direct repair or by means of the previous approval, of a budget.
• Supply spare parts. Identify the need for spare parts in the machine and manage their replacement.
• Perform safety tests on machines, in accordance with the legal technical prescriptions.
• Mount the new machines, carry out the start-up and deliver the machine to the customer.
• Draw up the budgets for the repair of machines and supply of spare parts, in accordance with the guidelines established in the organization.

Commercial Attention – Customers:

• Advise the customer on everything related to the machine and the service: technical issues, spare parts, recommended and necessary repairs, etc.
• Be a proactive person in the identification of sales opportunities for: services, spare parts, new machines, and improvements in existing machines, informing the customer and notifying their Technical Advisor and/or Area Manager.

Generation Of Technical Assistance Bulletins (TBM):

• Prepare the bulletins in accordance with the guidelines of the Organization in terms of: daily transmission, customer signature, coding of the type of assistance, identification of the spare parts used, etc.

Management, custody and care, of the technical means and material assigned:

• Correct use and care of: workshop vehicle, notebook, telephone, tools, utensils and inventory of spare parts and in general all the assigned material.

Training, knowledge and experience:

• Medium or higher level of professional training (mechatronics or similar), secondary education or similar or experience in the sector as a maintenance technician / repairs, for at least 1 year.

Non-regulated training / Languages/Specific knowledge:

• Valuable courses of product (new machines).
• Valuable courses of work procedure, preventive and corrective maintenance, of Machines.
• Knowledge of MS Office.
• Training in Labor Risk Prevention of metal (20h face-to-face). If not, we will train internally.
• Front and retractable forklift license in force. If not, we will train internally.
• Ability to participate in conversations (oral and/or written) with relative complexity within the professional work environment in English.

Competencies & Skills:

• Communication skills.
• Ability to work independently.
• Capacity for continuous learning and updating of technical knowledge.
• Teamwork and coordination with other departments.
• Responsibility and commitment to the job well done.