Field Service Engineer

Job Opportunity At Linde Material Handling

Linde Material Handling is among the world leaders in the manufacturing of forklifts, indoor vehicles, and high-performance solutions for the intralogistics. Since 2006, Linde has been part of the KION Group. We operate in more than 100 countries worldwide and have around 13,000 people working for the brand. A network of over 8,500 service technicians ensures the maximum availability of Linde forklifts and solutions, based on its global logistics network. We are built on a solid foundation through the delivery of expert service and product solutions to our customers. We believe that our success is the result of the skills and commitment of the people on our team. Our values are: INTEGRITY we do the right thing – COLLABORATION we trust each other – VALOR we change and innovate – EXCELLENCE we deliver exceptional value to our customers.

You will work in a successful global company in an international environment. Are you ready for a new challenge? Then, you may be the one we are looking for!

About the company: We are a socially responsible company, which offers equal employment opportunities, promotes diversity and respect for differences in our company. We do not tolerate any form of discrimination, harassment or aggression, verbal or physical, direct or indirect, against the person or material objects.

We offer:

• Retribution according to merit and skills.
• Stable incorporation in a leading company in its sector.
• Company vehicle.
• Private mutual.
• Flexible remuneration.
• You will join a pleasant work environment with a committed team, where our values are integrity, collaboration, courage and excellence.

Tasks And Qualifications:

Mission: To perform the assembly and maintenance of machinery, performing operations of: preventive maintenance, corrective (warnings and repairs), safety inspections, start-up and delivery of machines to customers, etc. Also provides technical and commercial advice to the customer, in the technical assistances it carries out.

Main functions and responsibilities:

• Execution of technical service works
• Realize preventive maintenance applying the check-list established in KION for each machine model.
• Realize the warnings of breakdowns and repairs, identifying deficiencies and notifying the customer, its direct repair or well through the previous approval, of a budget.
• Supply spare parts. Identify the need for spare parts in the machine and manage its replacement.
• Perform safety tests on machines, in accordance with the legal technical prescriptions.
• Mount the new machines, effect the start-up and deliver the machine to the customer.
• Elaborate the repair budgets of machines and supply of spare parts, in accordance with the guidelines established in the organization.

Commercial attention – Customers.

• Advise the customer on everything related to the machine and the service: technical issues, spare parts, recommended and necessary repairs, etc.
• Be a proactive person in the identification of sales opportunities of: services, spare parts, new machines and improvements in existing machines, informing the customer and notifying their Technical Advisor and/or Area Manager.

Generation of technical assistance bulletins (BM).

• Elaborate the bulletins in accordance with the organization's guidelines as to: daily transmission, customer signature, coding of the type of assistance, identification of the spare parts used, etc.

Management, custody and care, of the technical means and material assigned.

• Correct use and care of: workshop vehicle, notebook, telephone, tools, utilities and inventory of spare parts and in general of all the assigned material.

Training, knowledge & Experience:

• Training in medium or higher professional training module (Mechatronics or similar).
• Experience in the sector as a forklift maintenance technician / repairs (or similar sector) of at least 3 years.
• Knowledge of MS Office.

Competencies & Skills:

• Communicative skills.
• Ability to work autonomously.
• Capacity for continuous learning and updating of technical knowledge.
• Teamwork and coordination with other departments.
• Responsibility and commitment to doing the job well.