Business Support & People Co - ordinator 58180

Business Support & People Co-ordinator

Here's what you need to know about Kinetic. At Kinetic, we're redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.

But we're more than just software. We're a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth. We believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you're ready to help shape the future of operational technology in education and events, we'd love to meet you.

The Role

We're looking for an admin ninja to be the driving force behind our office operations and employee engagement. You'll be the person who keeps everything running smoothly whilst also shaping the energy and culture of our workplace. From ensuring the office is a welcoming, well-organised space, to assisting you'll play a key role in creating an environment where people feel connected, supported, and able to do their best work. This is an ideal role for someone who thrives on variety, enjoys being the go-to person, and wants to make a real impact on both the day-to-day running of the office and the wider employee experience.

Office Operations

• Act as the first point of contact for employees and visitors, representing Kinetic with professionalism and warmth.
• Plan and book company meetings, events, venues, meals, and accommodation.
• Order the weekly online shop and ensure kitchen and refreshment areas are stocked and welcoming.
• Sort incoming and outgoing post (minimal volume).
• Keep the office environment running smoothly — from supplies and refreshments to liaising with cleaning staff, vendors, and building management.
• Take responsibility for facilities tasks, including coordinating repairs, maintenance, recycling, and ensuring shared spaces are organised.

Culture & Engagement

• Assist in the planning and delivery of company-wide engagement activities and office socials.
• Develop the calendar of cultural activities that bring people together and reinforce our company values alongside the P&C team.
• Coordinate training days, award ceremonies, and recognition programmes to strengthen engagement.
• Be the champion of creating those "magic office moments" that make Kinetic a great place to work.

Administration

• Manage ad hoc requests from the Board and Senior Management Team.
• Track and manage security passes and fobs.
• Liaise with external vendors (maintenance, shredding, recycling, coffee supplies, etc.).
• Handle office administration such as merch orders, and landlord communications.

New Starters

• Keep onboarding kits prepared (tote bags, lanyards, company merch, welcome materials).

Health, Safety & Compliance

• Ensure the office remains safe and compliant with required certifications.
• Maintain fire drill registers and schedule H&S training refreshers.
• Ensure adequate First Aid and Fire Marshal coverage.

What Will I Need To Hit The Ground Running?

• At least 2 years experience in office coordination.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong IT skills, particularly in Microsoft 365 (Word, Excel, Outlook, Teams).
• Confident communicator with strong written and verbal skills.
• A proactive, positive approach and willingness to take ownership of tasks.

What Extras Will Make Me Thrive?

At Kinetic, we believe work should come with rewards that make a real difference. Here's just a taste of what you can expect when you join us:

• 25 days holiday (plus bank holidays) - with extra days the longer you're with us
• Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
• Enhanced pension contributions to support your future
• Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
• Salary sacrifice schemes for electric vehicles and cycle-to-work
• 24/7 access to our Employee Assistance Programme for confidential advice and support
• A full annual health check to keep you at your best
• A flexible benefits platform - from life assurance and learning opportunities to retail discounts and cinema tickets
• A genuine people-first culture where your growth and wellbeing come first
• Performance-related bonus scheme to reward your contribution
• Regular socials - from team get-togethers to all-company celebrations, with each department owning a budget for their events
• The opportunity to attend group conferences, away days and learning forums both in the UK and abroad - network with other talent

We've created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day. Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

About Kinetic

Kinetic was founded in 1998 with one aim: to develop the most innovative software to help university accommodation and conferencing teams deliver the best student and customer experiences possible. Fast forward 25 years, and we are now the technology partner of choice to the worlds' leading universities and colleges. We are ranked #1 on the APUC framework, ITS1051 AP, for student accommodation management, conferencing and events management, hotel management and multifunctional management systems. We supply mission-critical software for over 350 customers, from Stanford University to Monash in Australia... Not to mention over 80% of universities in the UK. Since 2015, Kinetic has been part of the Volaris Group. Volaris help strengthen and grow vertical market software companies so, like Kinetic, they become leaders in their industry.