Bid Support Manager - Remote Eligible

About Kinaxis

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.

Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® CertifiedTM. Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.

About the Role

The Bid Support Manager is a highly motivated and detail-oriented professional responsible for leading the global bid response process for Professional Services, with a primary focus on EMEA. This role will play a critical part in leading, coordinating, and preparing high-quality, compelling bid responses for Requests for Proposals (RFPs), Requests for Quotations (RFQs), and other tender processes related to Maestro software implementations. The ideal candidate will collaborate closely with Strategic Directors, Client Partners, Professional Services, Sales and Marketing teams to ensure timely and accurate submission of proposals that align with client needs and showcase our value proposition.

What Will You Do

Lead Bid Response Process for Professional Services:

• Own end-to-end management of Professional Services bid responses for RFPs/RFQs.
• Collaborate with Strategic Directors and Client Partners to define response structure, key messaging, and win themes.
• Draft comprehensive, high-quality initial responses that align with client requirements and internal capabilities.
• Coordinate with the Marketing team to ensure all proposal documents meet corporate branding and presentation standards.
• Manage and facilitate internal reviews, feedback loops, and finalization of responses ahead of submission deadlines.
• Coordinate seamlessly with the broader Sales team (including collaboration with Mark Amrite) to ensure submission of a comprehensive, integrated proposal covering all solution components.
• Develop and maintain proposal content library:
• Create and maintain a master repository of reusable proposal assets, including templates for executive summaries, delivery methodology, scope and risk management, value propositions, case studies, and compliance documentation.
• Continuously update and refine content to reflect evolving solutions, methodologies, and client success stories.
• Stakeholder Collaboration:
• Serve as a key liaison between Professional Services, Sales, Solution Architects, Delivery, Legal, Finance, and Marketing teams.
• Drive alignment and accountability across stakeholders to ensure completeness, accuracy, and consistency in bid responses.
• Process Improvement:
• Proactively identify and implement process improvements to enhance the efficiency and effectiveness of bid response activities.
• Leverage tools, templates, and technology to streamline response development and content management

What We Are Looking For

• Bachelor's degree in Business, Marketing, Project Management, or related field preferred.
• 5+ years of experience in management consulting or in professional services organizations covering bid management, proposal development, or sales support, preferably within SaaS, software implementation.
• Proficient in designing compelling & professional presentations and documents using MS Power Point, Word and Excel, tailored to diverse audience.
• Strong understanding of Professional Services delivery models, project management principles, and software implementation lifecycles.
• Experience responding to complex, multi-disciplinary RFPs in a global enterprise environment.
• Excellent written communication, project coordination, and stakeholder management skills.
• Ability to manage multiple deadlines and prioritize effectively under pressure.
• Familiarity with Maestro software or similar SaaS platforms is a strong advantage.

Desired Traits

• Experience in management consulting
• Strong attention to detail and commitment to delivering high-quality work.
• Collaborative mindset with strong interpersonal skills.
• Self-starter with the ability to work independently in a fast-paced, dynamic environment.
• Experience working in a multi-cultural, geographically dispersed team.

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and these are some of the perks and benefits we created for our team:

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)
• Flexible work options
• Physical and mental well-being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs and training and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.