Sales Enablement Director

Sales Enablement Director

KIBO is seeking a dynamic and results-driven Director of Sales Enablement to join our growing GTM team. In this role, you'll be instrumental in developing and executing sales enablement strategies that empower our sales team to succeed and drive revenue growth. This position is a fantastic opportunity for a dynamic individual who is passionate about sales, technology, and building high-performing teams. You will collaborate closely with sales, product marketing, product, customer support, and other internal teams to ensure our enablement strategy aligns with overall business objectives and delivers measurable results.

KIBO is a composable digital commerce platform for B2C, D2C, and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. KIBO is the only modular, modern commerce platform that supports experiences spanning B2B and B2C Commerce, Order Management, and Subscriptions. Companies like Ace Hardware, Zwilling, Jelly Belly, Nivel, and Honey Birdette trust KIBO to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.

KIBO's cutting-edge solution is MACH Alliance Certified and has been recognized by Forrester, Gartner, IDC, Internet Retailer, and TrustRadius. KIBO has been named a leader in The Forrester Wave™: Order Management Systems, Q1 2025 and in the IDC MarketScape report "Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment".

By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo's commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you're seeking a unique challenge with amazing growth potential, then come work with us!

What You'll Do

• Develop and implement comprehensive sales enablement programs, including training, content, and tools for the sales, solution engineering, and business development teams.
• Create and manage a curriculum that covers our Kibo Commerce platform, with a specific focus on Commerce and Order Management capabilities, and its applications in both B2C and B2B environments.
• Manage the sales enablement tech stack and resources, including our sales resources, learning management system (LMS) and other sales tools, ensuring they are used effectively to support sales initiatives.
• Conduct analysis to identify knowledge and skill gaps within the sales team and develop targeted training to address them.
• Define and manage a competency development strategy with a demonstrable ROI impact to the business; Establish key performance indicators (KPIs) to measure the effectiveness of enablement programs and report on their impact to leadership.
• Create and maintain sales playbooks, competitive intelligence materials, and other sales collateral that is both accurate and easy to use.
• Shadow sales calls, study sales results and come up with a training plan to address gaps across the various teams.
• Coach and mentor sales reps to improve their sales skills and product knowledge.
• Formally and objectively assess and document new-hire performance, existing sales performance, and deliver performance-based feedback.
• Provide ongoing or additional training to sales professionals struggling or at-risk with meeting their goals based on skill set and/or competency.
• Work directly with sales, marketing, customer and product management to ensure that our sales team is fully prepared to sell and articulate the value of new product features and solutions.

What You'll Need

• Prior sales enablement leadership experience; preferably within a SaaS organization specializing in Commerce and/or Order Management.
• Proven track record of building and executing successful sales enablement strategies that directly contribute to revenue growth.
• Exceptional project management skills with the ability to manage multiple projects and simultaneously.
• Experience facilitating learning, coaching and developing techniques.
• Familiarity with sales methodologies such as MEDDIC or similar frameworks is a plus.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively across departments.
• Energy, passion and a great attitude is a must.
• Ability to think strategically and execute tactically to achieve business objectives.
• Creative problem-solver with a detail-oriented and proactive approach.
• Experience in Salesforce CRM and Sales tools.
• Highly collaborative and able to work effectively with cross-functional teams.

Kibo Perks

• Flexible schedule and hybrid work setting
• Paid company holidays and global volunteer holiday
• Generous health, wellness, benefits, and time away programs
• Commitment to individual growth and development and opportunity for internal mobility
• Passionate, high-achieving teammates excited to help you succeed and learn
• Company-sponsored events and other activities

At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.