HRBP : HR Operations (contract)
Keywords Studios
Helpshift Job Post
Helpshift, a Keywords Technology, is a comprehensive end-to-end customer support and engagement platform that seamlessly operates across digital platforms, including mobile, web, PC, console, and XR experiences. Engineered with an AI-first approach, Helpshift improves customer experience and agent productivity through a unified solution for self-service, conversational support, and ticketing.
In December of 2022, Helpshift joined Keywords Studios, an international technical services provider to the global video games industry. With over 13000+ people and 70+ studios located in Asia, Australia, the Americas and Europe, Keywords Studios provides integrated art creation, marketing services, game development, testing, localization, audio and player support services across more than 50 languages and 16 games platforms. Since joining Keywords Studios, Helpshift offers customers with a complete bespoke end-to-end consumer engagement experience including customer support, trust & safety moderation, community management, and VIP Engagement & Growth.