Room Service Order Taker

Room Service Order Taker

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Room Service Ordertaker to join the Food & Beverage team at One&Only the Palm Hotel in Dubai.

With the global growth of our brands, you will be an integral part of the Resort's success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible for handling the day-to-day operation of the In Room Dining Desk in close cooperation with the Room Service Manager.

Key Duties and Responsibilities:

• To ensure that all activities are adhered to and support One&Only The Palm Quality Management System.
• To ensure a smooth day to day operation in In Room Dining department.
• To undertake trainings according to departmental training schedule.
• To attend F&B briefings/meetings if required.
• To assist in optimizing outlet utilization and to maximize outlet revenue.

Suitable candidate should have a minimum of 1-2 years' experience in an upscale 5* hotel/resort environment. Strong F&B knowledge is a must. Should have excellent personal and interpersonal skills. Should be able to build strong relationship with high profile and diverse clientele. Should be a dynamic team player and able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that does not meet the requirements will not be considered.

We Thank You for your interest at Kerzner –One&Only Resorts. Please note that only shortlisted candidates will be contacted.