HR Coordinator

Coordinator, Human Resources

Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture.

About The Role

The HR Coordinator is responsible for managing the HR reception desk and serving as the first point of contact for colleagues, ensuring queries are handled courteously and directed appropriately. This role provides administrative support to staff, maintains internal communication channels, and assists in onboarding activities to ensure a smooth new-joiner experience. The HR Coordinator is also responsible for ensuring HR office equipment is functioning efficiently, maintaining accurate employee files and records, and supporting the recruitment process through SuccessFactors by posting vacancies, monitoring applications, and adhering to the defined recruitment procedures.

Key Duties and Responsibilities

• Provides administrative support to colleagues for issuance of letters for various requirements, e.g., Bank letters, letters for applying for a driving license, letters for internet and TV connection, letters to the various consulates for visa travel etc.

• Updates the noticeboards for internal vacancies, training schedules, transport schedules, monthly clinic schedules, new joiner posters, internal announcements, and memos etc.

• Administers and assists the Human Resources Executive on the onboarding activities and induction plans for colleagues to ensure the arrival process is efficient and welcoming.

• Ensures the equipment in the Human Resources Office is properly maintained to ensure maximum productivity, and the ink cartridges are ordered and readily available. Also, order the weekly stationery supplies for the department in Iscala.

• Prepares Purchase Requisitions and follows up with the purchase department for timely delivery of stationery ordered, and invoices are handed to the receiving department for arranging payment.

• Assists the Human Resources Executive with the monthly payroll, leave requests, lieu days accruals etc., as and when required.

• Liaises with the Government Relations Manager in administering the OHC medical renewals well ahead of time to ensure no fines are being imposed for non-compliance of the OHC medical cards for all food, linen, and guest contact handlers.

• Ensures the departmental coordinators / HODs are informed regarding the OHC medical schedule for the colleagues, and transport is arranged for colleagues' attendance and back.

• After the OHC cards are received, copies of it are to be made and updated on the generic folder, and also provided to the respective departmental coordinators to be kept updated in their files for HACCP and Dubai Municipality audits.

• Assists the Government Relations Manager with the update of the visa and passport expiry to have it renewed well ahead of time.

• Performs any other duties that may be reasonably required.

• Assists in organizing HR events and activities.

• Meeting Room booking- New Joiners if required

• To perform other duties that management may from time to time reasonably require.

• Assists Recruitment in charge of updating Job Descriptions

• Managing the office

Experience & Educational Requirements

• Higher Degree, preferably in Hotel & Hospitality Management, or Diploma in Human Resources.

• Minimum 2 years' experience in an administrative or coordinator role, ideally within the HR department of a 5-star hotel.

• Proficient in SuccessFactors and familiar with HR systems.

• Strong computer literacy in Microsoft Office applications (Word, Excel, PowerPoint) and Canva.

• Well-organized, disciplined, and dependable with strong attention to detail.

• Friendly, approachable, and able to build positive working relationships.

• Ability to work effectively under pressure and meet deadlines.

• Excellent written and spoken English communication skills.

• Professional telephone etiquette and strong interpersonal skills.

• Demonstrates accountability and a proactive approach to personal performance.

Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.