Brioni 销售顾问 Sales Advisor

Sales Advisor

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail & On-Line Selling: Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

ROLE MISSION: The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.

RESPONSIBILITIES:

• Contributes to the teamwork by the accomplishment of the goals set by the Store Manager
• Creates and develops a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers
• Creates and cultivates a network of contacts to expand potential customer base
• Gathers information about the market: new trends, events, competitors' activities and products
• Effectively interacts and collaborates with colleagues in the store and in the company at large
• Implements stock procedures according to company standards and guidelines
• Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks
• Ability to be mobile on the sales floor for extended periods of time
• Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season
• Listening and communication skills
• Flexibility to work in a multicultural context
• Networking and proactivity
• Self-development attitude
• Sense of ownership

REQUIREMENTS:

• Experience in a sales position
• Fluent in English, a second language is a plus

Job Type: Fixed Term

Start Date: 2025-10-31

Schedule: Full time