Ford / Lincoln Service Appointment Representative

Ford / Lincoln Service Appointment Representative – Join Our Team

Great Pay + Bonus Opportunities

Location: Kenwood Dealer Group, 4780 Socialville Foster Road, Mason, OH 45040

A Great Opportunity to Grow Your Career

Kenwood Dealer Group is seeking a full-time Service Appointment Representative to help our customers with service scheduling, coordinate special order parts deliveries, make follow-up calls, and assist our Service Advisors. If you're a strong communicator, detail-oriented, and thrive in a fast-paced environment, this is the perfect role for you!

Your Work Schedule

• Monday - Thursday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM - 5:00 PM

What We're Looking For:

• Experience in customer service or a call center role (appointment setting experience is a plus)
• Strong communication and organizational skills
• Comfortable with computers (CDK training will be provided)
• Reliable and able to work scheduled hours
• High school diploma or equivalent
• Ability to pass a background check and maintain a satisfactory driving record

Benefits and Perks:

• Supportive work environment with great management
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan
• Employee discounts on vehicle purchases and services
• Career growth opportunities
• Retention bonuses and more!

Accelerate Your Career with Kenwood Dealer Group

Must be 18 or older. Equal Opportunity Employer.