Sales Operations Specialist (m/f/d)

Sales Operations Specialist

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Senior Customer Leader

Location: Europe/Middle East/Africa, Germany, North Rhine Westphalia, Rhein-Kreis Neuss

Work Location: Fully Onsite

Retail Excellence Position in a dynamic market environment with growth orientation. This position reports to the Customer Finance & Operations Lead Germany and is located in Neuss.

To strengthen our Retail Excellence Team based in Neuss, we are looking for a Sales Operations Specialist (m/w/d). In this role, you will contribute significantly to increasing sales efficiency – with a clear focus on process optimization, invoice and budget management, and controlling.

Your main responsibilities:

• Invoice & Trade Spend Management
• Tracking and analysis of trade investments across all FMCG and OTC customers
• Preparation, analysis, and visualization of relevant KPIs for budget and invoice management
• Creation of meaningful dashboards (e.g. in Power BI and Excel)

• Process Optimization & Tool Management
• Implementation and development of efficient sales processes
• Identification and elimination of bottlenecks as well as standardization of workflows across all customers
• Use of Power BI, Excel, and AI-supported tools for automation and efficiency
• Management, development, and optimization of sales tools
• Ensuring high data quality as well as training and support of the sales team

• Support & Sales Support
• Administrative and operational support of the sales team
• Interface management between Retail Excellence, Sales, and Finance
• Support in analyses, reporting, and decision-making

What we are looking for:

• Successfully completed (university) degree, ideally with a focus on business administration
• First professional experience in key account management, finance, sales operations, or retail excellence – preferably in the FMCG sector
• Proficient analytical skills and high numerical aptitude
• Strong interest in automation, AI applications, and new digital tools
• Very good organizational and analytical skills
• High goal orientation, above-average commitment, and pronounced team capability
• Very good English and German language skills in speech and writing

What we offer you:

• An open and cordial working atmosphere with flat hierarchies and a du-culture
• Exciting and varied projects in a dynamic and international working environment
• Modern and flexible working models and career-promoting measures in balance with family and work – work mobile and flexible: enjoy the freedom of mobile working two days a week.
• Individual personal and professional development and training opportunities
• An attractive salary and above-average social benefits
• Attractive corporate benefits such as a personal shop, a varied canteen, free fruit as well as access to our fitness studio, fitness courses, and other health offers