Senior Salesforce Field Service Developer

Senior Salesforce Field Service Developer

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers, and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover, and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey?

At GE Appliances, a Haier company, we are looking for a Senior Salesforce Field Service Developer with strong solutioning and development experience in Salesforce's Field Service application to join our team. This role will partner closely with Technical and Solution Architects to design and deliver scalable solutions that meet stakeholder needs.

Position

Senior Salesforce Field Service Developer

Location

USA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities

Solutioning and Architecture (50%)

• Meet with stakeholders to review and document proposed solutions in Jira and Confluence
• Map data flows, automations, and transformations
• Partner with Solution Architects and Developers to finalize proposed solutions
• Identify required creation or modification of system integrations

Field Service Development (30%)

• Develop custom Field Service Lightning (FSL) extensions and other applications using LWC, Apex, and Salesforce tools
• Leverage third-party integrations (via MuleSoft) to connect data sources
• Provide technical clarity and guidance to junior developers
• Support QA, UAT, and bug resolution as needed

Collaboration and Oversight (10%)

• Serve as DevOps team lead for release management preparation and issue resolution
• Collaborate with Technical and Solution Architects on business requirements, acceptance criteria, and proposed solutions

Other Responsibilities (10%)

• Participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives
• Assist project leaders with roadmap and timeline input
• Contribute to other related duties as assigned

What You'll Bring to Our Team

Minimum Qualifications

• Bachelor's degree (or equivalent) in Computer Science or related technical field
• 3 years of Salesforce Field Service technical architecture experience
• 5 years of Salesforce Field Service development experience in a Service Cloud environment
• Must have one of the below: Salesforce Service Cloud Consultant, Field Service Consultant, Architect, or other relevant Salesforce certification
• Experience with Agile methodologies and participation in Agile ceremonies
• Strong verbal, written, and interpersonal communication skills
• Ability to work full time US EST hours

Preferred Qualifications

• Master's degree (or equivalent) in Computer Science or related technical field
• Additional Salesforce certifications

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com.