Room Service Associate

Room Service Associate Full-Time

Room Service Associate Full-Time,.9 FTE, 36 Hours, First Shift BHCOR Food Service. The Food & Nutrition Services team at Baptist Health Corbin plays an important role in supporting patient health and comfort through high-quality meal service. Food and Nutrition Services' goals are to provide a variety of nutritional, safe, attractive, healthy food choices for patients, visitors, and staff. The purpose of the Room Service Ambassador is to serve meals to patients in a professional, efficient manner; instruct patients on the meal ordering system; assist patients with placing their meal orders within the limitations of the physician prescribed diet; and to assess patients' capabilities to utilize the meal order system. The Room Service Ambassador will be able to provide basic information to a patient regarding their physician prescribed diet and will alert the patient's Clinical Dietitian and/or Nurse when further education or assessment is needed. The Room Service Ambassador is the main representative (or "face") of the Food and Nutrition Services Department on patient floors. The Room Service Ambassador position works much of their time without direct supervision.

Job Description:

Room Service Associate-Food Services-Full-Time

- Provide excellent customer service by assisting patients with meal selections and ensuring dietary needs are met.

- Communicate with patients using Catering to your guidelines and scripting, offering menu choices within prescribed diet orders.

- Assemble and deliver meal trays accurately and promptly, ensuring proper portion control, presentation, and diet compliance.

- Coordinate with the Diet Office, Dietitians, and Nursing to ensure accuracy of patient diets and timely delivery of special requests.

- Offer appropriate menu alternatives for patients with food allergies, cultural preferences, or modified diets.

- Set up and arrange trays within patient reach, assisting with meal setup and providing courteous service during delivery.

- Retrieve soiled trays in a timely manner, following infection control and sanitation procedures.

- Maintain a clean and organized work area, adhering to hospital safety, sanitation, and infection control policies.

- Participate in training sessions, safety drills, and departmental meetings.

- Demonstrate a positive, professional attitude and serve as a friendly representative of the Food & Nutrition Services team.

Requirements:

- Food Handler Card or Servsafe Certificate (Preferred)

Employee Support Fund, for employees in need of emergency financial support

Retirement with Company Match

Benefits: Full-Time 32 weekly hours (0.8 FTE) - 40 weekly hours (1.0 FTE)

- Health, Vision, Dental and Pet Insurance

- Life Insurance

- Short Term and Long-Term Disability and Life Insurance

- Identity Theft Protection

- Tuition Reimbursement up to $6,000 annually

- Company paid Maternity and Paternity Leave

- 5 days of Paid Time Off available upon hire

- Bereavement Leave (includes pets)

- PTO Sell Back Program

- Compassionate Leave Sharing Program (PTO Donation)

- Employee Support Fund, for employees in need of emergency financial support

- Retirement with Company Match

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.

EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

Notice of Nondiscrimination and Accessibility to Services Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.