Principal Field Quality Engineer (part - time)

Principal Field Quality Engineer (Part-Time)

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey? The Part-Time Principal Field Quality Engineer will work on various projects related to the response and resolution of field quality issues across the Dishwasher product portfolio at the AP3 plant.

Field Quality, COQ & AI Analytics Leadership

Document best practices of Field Quality Engineer position and support training of engineers learning field quality.

Analyze trends and partner with Design and Manufacturing to identify root cause and implement corrective and preventive actions.

Facilitate communication of customer concerns and AI-derived insights across all functions, including the AP3 dishwasher factory floor.

Analyze SCR data daily and COQ data weekly, escalating issues as required and tracking resolution effectiveness. This primarily includes SCR, Concessions, & Insurance.

Analyze system level returns and define root cause and corrective actions.

Service, Parts, and Customer Interface

Interface with catalog and service parts teams to ensure correct parts usage and supersedure on THE AP3 DISHWASHER PLANT built product.

Support creation of customer education materials, including videos and web-based content.

Damage Returns & AI Analysis

Analyze Dishwasher damage returns to differentiate factory versus distribution root cause.

Initiate and lead corrective action projects with Manufacturing, Packaging, Logistics, and Distribution teams.

Production Reliability & Validation Support

Analyze data from the Production Reliability Audit Test Lab (PRAT) for Dishwasher products.

Review PRAT findings with Design and Manufacturing Engineers.

Escalate PRAT alerts to AP3 Dishwasher Manufacturing and Design Engineering teams and track corrective action closure.

What You'll Bring to Our Team

Minimum Requirements:

Bachelor of Science in Engineering or equivalent relevant work experience required.

7+ years of plant, high-volume manufacturing, operations, or quality experience.

Prior experience as a Field Quality Engineer in a manufacturing environment strongly preferred.

Preferred:

High initiative, self-starter, results-oriented, and team-focused.

Proven ability to lead cross-functional teams and influence change.

Strong analytical, problem-solving, and project management skills.

Experience using AI-enabled analytics tools or demonstrated ability to rapidly adopt advanced data systems.

Proficiency in Microsoft Office tools (especially Excel) and ability to learn new systems quickly.

Excellent communication, presentation, and leadership skills.

Strong project tracking and execution skills.

Field Quality or Quality Leadership experience.

Experience with SCR, warranty, damage, and AI-driven field analytics.

Desire to work in a manufacturing-focused environment.

Knowledge of highly automated Dishwasher products or similar high-volume, low-mix assembly processes.

Working Environment

Office environment with daily factory and shop-floor interaction.

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com.