Patient Services Coordinator/ukhc

Patient Services Coordinator - Ukhc Turfland Plastic Surgery Clinic

University of Kentucky Equal Employment Opportunity/M/F/Disability/Protected Veteran Status.

Job Title: Patient Services Coordinator - UKHC

Department Name: M7100: AMB - Surgery/Cardiothoracic

Work Location: Lexington, KY

Grade Level: 07

Salary Range: $17.50-27.31/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Physical Requirements: The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Shift: Monday - Friday, Day Shift; primarily 8:00 am - 5:00 pm (40 hrs/wk); other hours/schedule as needed.

Job Summary: This position is located off-campus in Lexington, KY at UKHC Turfland. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

IEBC (Internal Employee Being Considered) Skills / Knowledge / Abilities: MS Windows, EPIC, Telephone etiquette, customer service.

Does this position have supervisory responsibilities? No

Preferred Education/Experience: Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply: 09/03/2025

Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions:

1. How many years of paid work experience do you have in customer service? None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years up through 5 years More than 5 years

2. How many years of paid work experience do you have in scheduling patient services or procedures? None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years up through 5 years More than 5 years

Applicant Documents:

Required Documents: Resume

Optional Documents: Cover Letter