Patient CARE TECH I - - Employer Services

Patient Care Tech I -- Employer Services

Location: Glasgow, KY 42141, USA

Job Category: Nursing

Position Type: Full-Time

Key Responsibilities

* Assist patients with mobility, comfort, and routine care needs.

* Support healthcare providers in preparing treatment areas and equipment.

* Maintain clean and organized patient care spaces following clinic standards.

* Record basic patient information and assist with documentation under supervision.

* Communicate with patients professionally and address their immediate concerns.

* Assist in scheduling, patient check-ins, and administrative duties related to care.

* Follow infection control procedures and ensure compliance with safety regulations.

* Participate in training to improve patient support techniques and workflow efficiency.

Qualifications

* Prior experience in healthcare, patient care, or customer service preferred but not required.

* Strong interpersonal and communication skills for engaging with patients and clinic staff.

* Ability to follow instructions and work collaboratively in a team environment.

* Basic proficiency in Microsoft Office (Word, Excel) and electronic health record systems.

* Compassionate approach to patient interaction and healthcare service delivery.

Schedule, On-Call, and Travel Requirements

* Standard weekday hours (Monday - Friday, 7:00am - 5:00pm) with occasional extended hours to meet deadlines.

* On-call coverage is required approximately once per month (or less frequently, as needed).

* On-call shifts run for one full week: Monday through Sunday, 5:00 PM to 7:00 AM.

* Availability is required to respond to urgent post-accident or reasonable suspicion issues during these hours for clients.

* Occasional travel may be required to support onsite services, attend meetings, or assist at other WorkCare locations.

Education

* High school diploma or equivalent required.

* Medical Assistant certification (CMA, RMA, or equivalent). Must be obtained within 1 year of onboarding.

* Basic Life Support (BLS) certification is required.

Qualifications Skills

* Advanced written communication

* Advanced time-management

* Advanced telephone etiquette

* Advanced teamwork ability

* Advanced reliable transportation

* Advanced patient care

* Advanced oral communication

* Advanced multi-tasking

* Advanced medical office

* Advanced interpersonal

* Advanced electronic medical record

* Advanced documentation

* Advanced customer service

* Advanced computer

* Advanced attention to detail

* Advanced accuracy

Required Behaviors

* Team player: Works well as a member of a group

* Enthusiastic: Shows intense and eager enjoyment and interest

* Detail oriented: Capable of carrying out a given task with all details necessary to get the task done well

* Dedicated: Devoted to a task or purpose with loyalty or integrity

* Goal completion: Inspired to perform well by the completion of tasks

* Self-starter: Inspired to perform without outside help

* Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Required Education

High School or Equivalent or better.

Experience: Basic proficiency in Microsoft Office (Word, Excel) and electronic health record systems.

Licenses & Certifications:

Required: Certified Med Assist

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities