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Operations Support Assistant
Assist customers with telecom service requests and data management daily
Pikeville, Kentucky, United States
Entry Level
yesterday
Kentucky Staffing
Kentucky Staffing appears to be a governmental entity focused on employment services within the state of Kentucky.
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Operations Support Assistant
Eastern Telephone & Technologies - Pikeville, KY
We're a small, family-oriented technology company providing internet, phone, IT services, and technology solutions in rural eastern Kentucky. Our team is close-knit, hardworking, and supportive — we help each other, laugh often, and always put our customers first.
We're looking for:
- Friendly, approachable, and dependable
- Great customer service skills
- Basic office skills (Microsoft Office a plus)
- Strong work ethic and reliable attendance
- Ready to learn AI
- Willing to learn — we'll train you!
- Answer calls and assist customers daily
- Manage data entry and keep records accurate
- Support scheduling, work orders, and team communication
- Learn telecom skills like submitting service tickets and placing LNP port orders
- Paid time off + major holidays
- IRA with company match
- Health insurance
- Family-oriented, supportive environment
- Real opportunities to grow your career
What you'll do:
Work Hours:
Monday-Friday, 8 am to 5 pm (occasional overtime or rare Saturday for big projects)
Why you'll love working here:
Apply today and join a team where you matter! Send resumes to info@ettky.com
About Kentucky Staffing
Kentucky Staffing appears to be a governmental entity focused on employment services within the state of Kentucky.