Inventory Support Tech, GFO SC

Inventory Support Technician For AWS Outposts

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Inventory Support Technician for AWS Outposts, you will support our hybrid cloud solution that extends AWS infrastructure to customer locations. AWS Outposts delivers native AWS services and infrastructure to data centers, co-location spaces, and on-premises facilities, enabling a consistent experience across cloud and local environments. You will manage global spare parts inventory and support supply chain operations to maintain high availability for AWS Outposts customers.

This role serves as a primary contact for the worldwide Outposts Operations team, requiring swift action and clear communication across time zones. You'll process inventory orders, coordinate transfers, and maintain standardized processes across global locations. The position demands strong multi-tasking abilities, as you'll often juggle multiple time-sensitive requests simultaneously while ensuring accuracy and adherence to established procedures. Your ability to prioritize tasks effectively and switch between different responsibilities seamlessly will be crucial for success in this dynamic environment.

The ideal candidate is a self-motivated professional with strong communication skills and meticulous attention to detail. You must work independently in an ambiguous, fast-paced environment while maintaining high-quality standards. Professional interaction with all organizational levels, from technicians to upper management, is essential. You'll join a diverse group of engineers, supply chain specialists, security experts, and operations managers. We tackle complex supply chain challenges with thousands of variables, working collaboratively to maintain AWS's high standards for safety and security. Our inclusive culture welcomes bold ideas and empowers team members to own projects from conception to completion.

This role offers a unique opportunity to influence AWS's hybrid cloud strategy while developing innovative solutions in a dynamic business environment. Success requires embracing Amazon's Leadership Principles and maintaining a results-driven mindset.

Key Job Responsibilities

• Supply Chain Management
• Process and track purchase orders for data center hardware components
• Monitor spare parts inventory levels and initiate replenishment orders
• Maintain accurate records in internal ordering databases
• Execute asset transfers across global locations
• Order Processing and Communication
• Track order approvals and provide timely updates to stakeholders
• Identify and report shipment issues, including delays, cancellations, and expedited requests
• Manage shipment label distribution for new equipment and returns
• Coordinate with global teams to ensure timely delivery and resolution of issue

Basic Qualifications

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Experience with order processing and purchase order management systems, using enterprise resource planning (ERP) systems or inventory management software
• 2+ years of supply chain, inventory management or project management experience; internal candidates must be at an L3 level for consideration
• Track record of implementing process improvements in a fast-paced supply chain environment

Preferred Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, or related field, plus experience with cloud-based inventory management systems
• Demonstrated experience working with global teams and managing cross-region logistics operations
• Track record of implementing process improvements in a fast-paced supply chain environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $36,500/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.