Health Plan Operations, Payment Integrity Program Manager

Health Plan Operations, Payment Integrity Program Manager

The Health Plan Operations, Payment Integrity Program Manager is an individual contributor role designed for a highly capable individual who serves as a key strategic partner in driving health plan financial performance. This role focuses on identifying, leading, and executing operational initiatives tied to Payment Integrity (PI) and provider claims accuracy. The individual will be relied upon to make independent, informed decisions, contribute to health plan strategy, and act as a trusted voice in resolving complex business challenges that impact cost containment and regulatory compliance. The position requires strong business judgment, cross-functional coordination, and ownership of high-value deliverables—distinct from a pure data analyst role.

Job Duties

• Independently own and manage Scorable Action Items (SAIs) including assisting and executing projects and tasks to ensure CMS and State regulatory requirements are met for pre-pay edits, post payment datamining, and overpayment recovery which improves encounter submissions, reduces General and Administrative expenses (G&A) costs, and continues to drive positive operational and financial outcomes for all PI solutions.
• Lead efforts to improve claim payment accuracy, claim referrals, adjustment analysis and financial performance without needing extensive oversight.
• Collaborate with operational teams, enterprise stakeholders, and finance partners to proactively identify issues and implement resolution strategies.
• Serve as a thought partner to health plan leadership and provide well-reasoned recommendations that support short- and long-term business goals.
• Partner with Network to communicate recovery projects so that provider relations can be informed and respond to questions from providers.

Strategic Business Analysis

• Use a business lens to ensure accurate interpretation of provider claims trends, payment integrity issues, and process gaps.
• Apply understanding of healthcare regulations, managed care claims workflows, and provider reimbursement models to shape recommendations and action plans.
• Translate strategic needs into clear requirements, workflows, and solutions that drive measurable improvement.
• Partner with finance and compliance to develop business cases and support reporting that ties operational outcomes to financial targets.

Applied Analytical Support

• Use Excel and Structured Query Language (SQL) as tools to support business analysis, not as the core function of the role.
• Validate findings and test assumptions through data, but lead with contextual knowledge of claims processing, provider contracts, and operational realities.
• Create succinct summaries and visualizations that enable faster decision-making by leadership—not raw data exploration.

Job Qualifications

Required Qualifications:

• At least 7 years of experience as a Business Analyst or Program Manager in a Managed Care Organization (MCO) or health plan setting, or equivalent combination of relevant education and experience.
• At least 3 years of Experience with Medicaid and/or Medicare.
• Proven experience owning operational projects from concept to execution, especially in the areas of provider reimbursement and claims payment integrity.
• Strong working knowledge of managed care claims coding (Current Procedural Terminology (CPT), International Classification of Diseases (ICD), Healthcare Common Procedure Coding System (HCPCS), Revenue Codes), and federal/state Medicaid payment rules.
• Skilled in Excel and SQL, with the ability to analyze data to inform business decisions—but not dependent on technical guidance for action.
• Demonstrated ability to work independently and apply business judgment in a highly regulated, cross-functional environment.
• Excellent written and verbal communication skills including ability to synthesize complex information.

Preferred Qualifications:

• Experience with Medicare, Medicaid, and Marketplace lines of business.
• PMP, Certified Business Analysis Professional (CBAP), or Certified Coding Specialist (CCS) certification.
• Project Management Experience.
• Familiarity with Medicaid-specific Scorable Action Items (SAIs), Operational Cost Management Efforts, Payment Integrity programs, and regulatory/compliance adherence.
• Familiarity with Nebraska Administrative Code (NAC)

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.