Field Service Technician/ukhc

Field Service Technician/UKHC

University of Kentucky Equal Employment Opportunity/M/F/Disability/Protected Veteran Status. Posting Details

Job Title: Field Service Technician

Requisition Number: RE51411

Working Title: Field Service Technician

Department Name: H3997:EVPHA Information Technology

Work Location: Lexington, KY

Grade Level: 09

Salary Range: $21.00-34.29/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Required Related Experience: 6 mos

Required License/Registration/Certification: Microsoft MTA: IT Infrastructure or CompTIA A+. Certifications are required within one year of hire date.

Physical Requirements: The physical requirements of this position include occasionally lifting, pushing, and/or pulling objects up to or over 50lbs; sitting for extended periods of time and performing tasks with intermittent repetitive motions (such as typing); occasionally standing and/or walking with objects weighing up to 25lbs; occasional exposure to loud noises and/or extreme temperatures; and some job-related travel (less than 10% of time).

Shift: Primarily Monday through Friday, 8:00 a.m. - 5:00 p.m. Additional hours may be required in order to meet job and departmental business needs. This position is on-site.

Job Summary

The successful Field Service Technician/UKHC will perform entry level tasks in support of the end user computing environment for UK Healthcare. Primary duties include tasks such as installing hardware and applications, performing rounds to proactively identify problems, and basic project task work. Microsoft MTA: IT Infrastructure or CompTIA A+ certifications are required within one year of hire date.

Skills / Knowledge / Abilities

The ideal candidate will have knowledge of Microsoft Enterprise Desktop Support; MacOS experience; troubleshooting experience on various computing devices including workstations, laptops, mobile devices, printers, telephones, etc.

Does this position have supervisory responsibilities? No

Preferred Education/Experience: The ideal candidate will have Associate degree and specialized/technical experience such as drafting; reading and understanding electrical schematics and technical manuals; and computer operations highly preferred.

Deadline to Apply: 08/31/2025

Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions: Required fields are indicated with an asterisk (*).

• * This position requires you to obtain Microsoft MTA: IT Infrastructure or CompTIA A+ certifications within 1 year of hire date. Will you be able to meet this requirement? * Yes* No
• * Please indicate the number of years of paid work experience you have supporting end user computing devices. * None* More than 0, up through 2 years* More than 2 years, up through 4 years* More than 4 years
• * Please indicate the number of years of paid work experience you have providing customer service. * None* More than 0, up through 1 year* More than 1 year, up through 3 years* More than 3 years, up through 5 years* More than 5 years
• * Please describe how your work experience directly relates to this position. (Open Ended Question)

Applicant Documents

• Required Documents: 1. Resume
• Optional Documents: 1. Cover Letter

Equal employment opportunity, including veterans and individuals with disabilities