Field Service Technician - Airport Jetway

Aviation Ground Support Project Manager

Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment, and airport services to commercial airlines, airports, air-freight carriers, ground handling, and military customers. Oshkosh AeroTech offers products that make a difference in people's lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more.

Managing aftermarket project field activities involving workers engaged in assembly, installation, maintenance, rehabilitation, equipment audits, training, and general repair of all Jetway Systems (Passenger Boarding Bridges) and ground support equipment (GSE).

This is a field position in that we fly you to the location where you will work for the week, and then fly you home on Friday. This role requires up to 80 percent travel. You get hourly pay, overtime pay, and a per diem of 60-100/day depending on where you travel.

Your impact:

• Work closely with customers, aftermarket sales, engineering, and manufacturing to resolve both technical issues and customer concerns.
• Perform equipment inspections on all Jetway products and produce comprehensive inspection reports to be delivered to customers.
• Conduct operator, maintenance, preventative maintenance, and various hands-on training courses for customers on all product lines.
• Identify and track parts required for installation or training, coordinate on-site activities, communicate technical support and follow up with customer(s) to ensure satisfaction.
• Supervise, manage, and provide technical guidance and direction to applicable parties (subcontractors, customers, etc.)
• Inspect assembled, installed, or repaired equipment to verify conformance to company quality standards and governing specifications.
• Understand and manage field installation budget, on assigned projects, while utilizing cost-effective measures to manage daily project activities and to resolve outstanding issues.
• Recommend product changes and drive necessary actions to improve equipment performance, product quality, and customer satisfaction.
• Attend on-site meetings as Jetway's representative to address technical issues, contract concerns, progress schedules, and site-related issues as they relate to our contracted scope of work on aftermarket projects.
• Ability to work with mathematical concepts as they apply to the construction trades, Jetway's engineering drawings, and the interpretation of outside engineering drawings as they apply to our installation work.
• Knowledge of Microsoft Word, Excel, and ability to upload and download PLC/PC programs.
• Travel as required; 70-80% is a reasonable expectation.

Basic qualifications:

• HS diploma or equivalent
• Three (3) or more years of relevant experience.
• Ability to travel 70-80%.
• Ability to read, analyze, and interpret engineering drawings, electrical schematics, construction standards, technical procedures, and contract requirements produced in the English language.

Physical demands:

• While performing the duties of this job, the employee is frequently required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance.
• The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work environment:

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; and vibration.
• The noise level in the work environment is usually moderate to high.

Pay range:

$63,500.00 - $101,700.00 The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate’s experience, education, and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com. Oshkosh Corporation is a merit-based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic.