Customer Service Representative

Customer Service Representative (Contract) Hybrid/Remote

Now hiring: Customer Service Representative (Contract) Hybrid/Remote | Louisville, KY Contract through Open Enrollment (with potential to extend!) Full-Time | Flexible between 8 AM – 8 PM EST | 1 Saturday/month (OT!) Love helping people? Thrive in fast-paced environments? Want to earn extra cash before the holidays? This is your moment. Join a team where your voice matters, your patience shines, and your compassion makes a real difference.

What You'll Do

• Answer 30–40 inbound calls daily (don't worry—we'll train you like a pro).
• Help employees understand their benefits and insurance options.
• Guide them through enrollment and explain policies in a way that makes sense.
• Spot opportunities to improve how we do things.
• Be the calm, confident voice that makes someone's day better.

What You Bring Must-Haves:

• 1+ year of customer service experience (retail, hospitality, or any face-to-face role counts!).
• Solid computer skills (Office, multitasking across tabs).
• Patience, empathy, and a willingness to learn.

Nice-to-Haves:

• Call center experience (not required, but a plus!).

Why You'll Love It Here

• Fun, themed training with candy, prizes, and treats that match the day's topic.
• A supportive team that wants you to succeed.
• Build your call center resume and gain valuable experience.
• Great pay + overtime opportunities (hello, holiday shopping).
• We've had contractors stay with us for 2+ years—this could be more than just a gig!

Ready to jumpstart your career and make a real impact? Apply now and bring your energy, empathy, and enthusiasm to a team that's all about people helping people.

Pay and Benefits

The pay range for this position is $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Louisville, KY.

Application Deadline

This position is anticipated to close on Aug 20, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.