Customer Service Associate I

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, assisting customers with questions and recommendations, managing sales transactions, maintaining security of cash and protecting company assets, keeping the store well-stocked, ensuring a positive, safe, and respectful environment, and maintaining the cleanliness throughout the store.

Skills and Experience: High school diploma or equivalent is preferred. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Ability to follow instructions, lift between 30 and 50 lbs., meet demands of frequent walking, standing, stooping, and more. Excellent customer service and relationship management skills, strong organizational and communication skills, and strong problem-solving and decision-making skills are required.

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer Employee Assistance Program, retirement plans, educational assistance, and much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.