Customer Service

Customer Service Crew Member

The customer service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. The successful customer service crew member is able to:

• Greet and positively engage guests in the restaurant.
• Accurately accept the guests' orders and process payments.
• Address and resolve all guest inquiries and concerns in a timely manner.
• Maintain a safe, secure, and comfortable area for guests and team members.
• Work well with our delivery partners.
• Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

The successful food/kitchen service crew member is able to:

• Answering questions about menu items and promotions.
• Prepare ingredients and menu items.
• Restocking product and workstations.
• Using food preparation equipment including ovens, fryers, grills and various kitchen equipment.
• Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors.

Requirements:

• Must be at least 16 years of age. No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
• Must be able to stand for long periods of time.
• Must be able to lift up to 50 lbs. with assistance.
• Must get along well with coworkers and guests through a positive and friendly demeanor.

If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career.