Building Automation Service Specialist

Transform The Everyday With Us!

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this by empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our smart buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives.

As a Lead Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members
• Follow safety requirements as outlined by Siemens and customers
• Successfully complete assigned training
• Follow mandatory policies, procedures, and standards
• Develop relationships at all levels within the customer's organization and exhibit strong customer service skills
• Identify customer needs and make prioritized recommendations
• May coordinate with contractors on job sites and maintain tools and test equipment
• Respond to service calls (emergency and on-site) as assigned
• Perform repairs as directed on all automation system types and complete service ticket documentation
• Follow and maintain preventive maintenance schedules and maintain complete and accurate documentation
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs
• Perform system checkout and startup on projects, participate in job site final walk and/or final completion
• Lead and mentor other Service Technicians
• Develop strong working relationships with internal and external customers
• Work overtime when needed
• Work rotational on-call and/or minimal overnight travel
• Have the ability to work remotely, manage time effectively and meet established deadlines

You will make an impact with these qualifications:

• Basic qualifications:
• Electro-mechanical experience and user PC/software skill
• Demonstrated experience performing preventive maintenance and diagnostics of automation systems
• Senior: 3+ years experience
• Lead: 5+ years experience
• On-the-job experience with open protocols such as BACnet, Modbus, and TCP/IP Ethernet and networking
• Ability and willingness to work in a variety of circumstances
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Must be able and willing to work overtime as needed
• Must be 18 years of age and possess a valid driver's license with limited violations
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
• Preferred qualifications:
• High school diploma or state-recognized GED
• Specialized skill training/certification
• Experience installing and servicing electronic control or HVAC equipment
• Demonstrated use of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background

You'll benefit from:

• Our variety of health and wellness benefits
• The pay range for this position is $55,160 - $111,360.

Join us today.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Equal Employment Opportunity Statement:

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Pay Transparency:

Siemens follows Pay Transparency laws.