Support Services Associate III

Health Department Administrator

Serves as a resource person with the ability to answer and seek out answers to more complex issues and services, and has ability to work independently with limited supervision, train co-workers, making arrangement and scheduling for clinics and attend train.

Minimum Requirements: Comprehensive statements of the minimum background as to education, experience, and other qualifications which will be required in all cases as evidence of an appointee's ability to perform the work properly.

Education: High School Diploma or GED.

Experience: Three (3) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.

Substitution Clause: Education: Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis.

Employees in this class will be required to obtain credentials outlined below within a reasonable time, or if employees possess such credentials at the time of hire they will be required to maintain those credentials so long as they are employed in this capacity.

Examples of duties or responsibilities of the classification: Proficient knowledge and ability to perform vendor billing, attend workshops and disseminate necessary information resulting from training, to obtain prior-authorizations thru Medicaid/Insurance, 3rd party payor guidelines, to perform all computer data entry (visits, billing., etc.) and PC programs, to pre-bill and final bill all payors for services rendered, to properly code AR payments and manually post them as well as posting via computer system, ability to address all outstanding accounts and follow resubmissions/corrections, ability to maintain alphabetical, numerical and subject filing system, ability to operate and compute amounts using electronic office equipment, ability to teach/instruct other clerical staff in problem solving and ability to contact third party payors and address problems, addressing more complex problems with supervisor.

Typical Working Conditions and Unique Physical Requirements: Incumbents in this classification will typically perform their primary job duties under these conditions. These conditions may change on occasion in performing the duties of an individual position.

Work typically is spent inside the office.

Additional Requirements: Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency's policies.

Date Class Established: 07-01-2006

Date of Last Revision: 10-03-2022

The local health departments do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, ancestry or veteran status. Reasonable accommodations are provided upon request.

Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

An Equal Opportunity Employer M/F/D