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Assistant Director Of Sales

Lead key account management to maximize hotel revenue and market share
Baie Lazare, Seychelles
Senior
22 hours agoBe an early applicant
Kempinski Hotels

Kempinski Hotels

Operates a global portfolio of luxury hotels and resorts, blending European elegance with personalized, high-end hospitality experiences.

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Assistant Director of Sales

The job of Assistant Director of Sales is executed satisfactorily when:

  • The Hotel achieves its Financial Objectives.
  • The Sales team that the person is responsible for achieves their Revenue Objectives.
  • The person achieves their Personal Objectives.
  • The TTTT is carried out to the satisfaction of both DOSM / DOS.

At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers' daily activities. The Assistant Director of Sales fulfils their role as a Talent Development Ambassador when:

  • They actively support and implement Talent Development initiatives as a part of their daily activities.
  • They identify Training talents in their department and throughout the hotel as per below definition* and actively support their career development.
  • They support and initiate transfer, cross exposure and task force assignments for their team.
  • They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents' development plans.
  • They recruit and select potential talent according to current and future department, hotel and Kempinski's needs including conducting interviews for positions in their department.

Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.

  • Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales & Marketing.
  • Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales & Marketing.
  • Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
  • Responsible for prospecting new accounts.
  • Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
  • Conduct site inspections.
  • Adhere to the Corporate SOP's.
  • Follow up of tentative bookings in the assigned markets.
  • Detailed knowledge of competitor set.
  • Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
  • Responsible for timely contracting from the client base responsible for.
  • SMART contracting to ensure optimum yielding during annual rate negotiations.
  • Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
  • Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
  • Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
  • Execute sales actions within set cost budget structure.
  • Cross Sell other Kempinski Hotels.
  • Aim to achieve the Company Sales Vision.
  • Document all sales actions in SFA (S&C).
  • Update OPERA contact database at all times.
  • Understand, and follow the Company Sales Vision.
  • Participation in Duty Manager rota.
  • Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel's policy on Fire, Hygiene, Health & Safety.
  • Ensure that all potential and real hazards are reported and rectified immediately.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Skills, Knowledge and Expertise

EDUCATION: University Degree.

EXPERIENCE: Minimum 5 years in a 4/5 star hotel.

Local language – excellent oral and written skills (as applicable)

  • English – excellent oral and written skills
  • Additional language - beneficial

COMPETENCIES: To fill this position the candidate must have:

  • Planning/organisation
  • Adaptability
  • Flexibility
  • Initiative
  • Negotiation Skills
  • Selling Skills
  • Knowledge of food production and service procedures

TECHNICAL

  • Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
  • Micros Fidelio Opera and Sales & Catering

INDIVIDUAL

CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

  • People oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Integer
  • Patient & friendly
  • Tact and diplomacy
  • Organizational skills
  • Problem solving & decision making

About Kempinski Seychelles Resort Baie Lazare

Located on the famous Baie Lazare, in the exclusive south-end of Mahé Island, Kempinski Seychelles Resort Baie Lazare offers guests round-the-clock expertise, dedication and unmatched Creole hospitality in dazzling surroundings of untouched, natural beauty. This beachfront paradise, nestled in a secluded bay at the foothills of a magnificent mountain range, offers a private haven for romantics at heart, an activity-packed family getaway or the perfect destination for corporate gatherings and events.

Our Hiring Process

Stage 1: Application Review

Stage 2: HR interview

Stage 3: Hiring Manager Interview

Stage 4: Job Offer

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Assistant Director Of Sales
Baie Lazare, Seychelles
Sales
About Kempinski Hotels
Operates a global portfolio of luxury hotels and resorts, blending European elegance with personalized, high-end hospitality experiences.