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Senior Operations Manager
Develop and execute a multi-year operations strategy supporting company growth
Auckland, Auckland, New Zealand
Senior
NZD150,000
– 183,000
NZD / year
19 hours agoBe an early applicant
Keller Executive Search
Executive search firm specializing in recruiting top-tier leadership and management talent for various industries.
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Senior Operations Manager
This is a position within Keller Executive Search and not with one of its clients. As the Senior Operations Manager in Auckland, this senior role is accountable for shaping operations strategy and delivering measurable outcomes across the business. The position partners closely with cross-functional leaders, drives operational excellence, and scales processes to support growth.
Key Responsibilities:
- Set a clear multi-year strategy and translate it into quarterly plans with accountable metrics.
- Lead teams with a focus on coaching, psychological safety, and high performance.
- Optimize end-to-end service delivery, capacity planning, and SLAs.
- Build data-driven operating rhythms, dashboards, and continuous-improvement loops.
- Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed.
- Design compliant processes aligned to local regulations and internal policies.
- Partner with Sales, Marketing, and People Operations to execute company priorities.
- Represent the function to senior leadership; prepare crisp updates and decision memos.
Senior Operations Manager
Auckland, Auckland, New Zealand
NZD150,000
– 183,000
NZD / year
Operations
About Keller Executive Search
Executive search firm specializing in recruiting top-tier leadership and management talent for various industries.